Guidelines for public transport safety during COVID-19 crisis
Public transport is a necessity for many around the world - but the COVID-19 outbreak, commuters are becoming increasingly wary of catching the virus.
Handrails, shared seating, stop buttons and all bus stop-up stations - all provide the perfect breeding ground for bacteria and are used by hundreds, if not thousands, of people each day. Not to mention the close proximity of commuters during peak travel times.
If you are feeling ill with flu-like symptoms, please avoid travel on public transport.
Dangers of Public Transportation
By its very nature, public transportation demands that those who utilize it place their faith in the professional competency of the public transit employees. When that faith is betrayed by negligent or reckless behaviors, then a person is not empowered to respond in the event of a looming accident or incident. Some of the dangers of public transportation may include:
- Inadequate bus, train, or railway maintenance
- Defective or malfunctioning vehicles
- Insufficient security personnel
- Negligent hiring
- Operating a vehicle while intoxicated
- Distracted driving
- Drowsy driving
- Lack of training
Tips for staying safe while traveling on the network has released etiquette guidelines for its commuters during the outbreak, which include:
- avoiding touching the eyes, nose and mouth
- trying to avoid close contact with people who are clearly unwell (coughing, sneezing, blowing their nose, etc)
- carrying around an alcohol-based hand sanitiser with more than 60 percent alcohol to use on the go
- coughing or sneezing by covering the mouth and nose with tissues, or coughing or sneezing into the upper sleeve or elbow
- frequently washing hands with soap and water for at least 20 seconds and when a bathroom becomes available
- staying home when feeling unwell.
We encourage you to plan ahead and consider travelling outside peak hour where possible, in an effort to help reduce any potential spread of COVID-19.
Off-peak travel is one of many actions you can take to reduce the possibility of person-to-person virus transmission.
On light rail services, to minimise contact with trams, doors are now opening automatically at platforms. This applies to all services.
While we have increased maintenance and cleaning efforts on the network in response to COVID-19, we urge you to take extra precautions too.
We ask you to please stay home and avoid travel altogether if you are unwell.
Increased cleaning across trains, buses, ferries, light rail and the metro, particularly in high-traffic ..
Practicing good hand hygiene by washing your hands frequently is crucial and this will protect you, fellow commuters and our staff.

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